What Information We Collect and Why
When you register, we collect your name, email address, mobile number and the account credentials you set. Every deposit or withdrawal you make — whether through GCash, Maya or InstaPay — creates a transaction record tied to your account. We keep those records to verify payments,
-
1
resolve disputes and meet our obligations under applicable law. We also collect device information: your browser type, IP address and session timestamps. This helps us detect unusual login attempts and keeps your account from being accessed without your knowledge. If you contact our support team, the
-
2
details of that conversation are stored so we can follow up accurately. We do not sell your personal data to third parties. Data shared with payment processors like GCash or Maya is limited to what those processors need to complete your transaction — nothing more. Retention
-
3
periods depend on the type of data: account records are held for as long as your account is active and for a reasonable period after closure, in line with applicable legal requirements in the Philippines.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.